Emeritus Complaints and Reviews

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Emeritus
Main address: 3131 Elliott Ave., Suite 500 98121 Seattle WA
(206) 298-2909, (800) 429-4828, , http://www.emeritus.com/contact/
  • 27 complaints
  • $41.1K claimed losses
  • $1.5K average
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  • Sep 13
  • Hospitals, Clinics and Medical Centers, Doctors
  • Sayreville, New Jersey
  • Unprofessional Company
  • 1
  • 1
  • 13

Also at Emeritus at Lakeland. The male resident who was said to have sexually assaulted the wheelchair bound female residents told me.."Ha' did you know that everyone's keys open every room door?!" (YES, THEY DO. ONE KEY FOR EVERY SINGLE ROOM DOOR!) That was one of my concerns that I spoke up about in the morning meeting and was hushed up quickly for and the meeting was suddenly over. Nothing was... Read more

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  • Sep 13
  • Hospitals, Clinics and Medical Centers, Doctors
  • Lakeland, Florida
  • Assisted Living
  • 8

Also, the building is full of mold, especially rooms 20 and 21. In the AL section. When I reported MOLD. I was scolded for saying "MOLD". And told that I wasn't "trained know what mold is". I know what mold is! It was under the sink in room 20. When I sprayed it with cleaner it scattered intheair like black/green powder. It looked like mold, smelled like mold, gave me horrible headaches when I... Read more

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  • Sep 12
  • Ex Employees
  • Orlando, Florida
  • Senior Care Services
  • 12

This review is for Emeritus at Lakeland in Lakeland, Florida on Lakeland Hills Blvd. I am a former employee as a housekeeper/ Dietary Aide/Floater. When I worked there, I witnessed residents good had been left in their rooms over night bleeding and injured after falling. A couple of them never recovered and died shortly after. Residents who didn't receive their once a week baths.(How much money... Read more

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  • Sep 08
  • Hospitals, Clinics and Medical Centers, Doctors
  • Money Back Inquiry
  • 9

I have sent two certified inquiries to corporate office in Seattle with a complaint concerning lack of adequate refund from paying $4106.00. Notice given to move my mother and Emeritus at Villa Colima sends a $573.00 check as a refund. The check was returned to corporate office along with inquiry and there has not been a response at all. Matter of fact, Emeritus kept the $573.00. The breakdown... Read more

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  • Aug 07
  • Ex Employees
  • False Accusations
  • 44

The accusations are not true this accusations were written by some one who wanted a special favor that was never granted, we all know and this is very unprofessional and as such this guy should be fired for this. Emeritus at Collin oak has the best ED and who stands for the residents and employees the same she has actually transformed this place into a clean and beautiful peace of fine art am... Read more

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  • Aug 03
  • Hospitals, Clinics and Medical Centers, Doctors
  • Boynton Beach, Florida
  • Appalling Customers Treatment
  • 44

Mom lived at Emeritus of Boynton Beach, FL. They were responsible for changing her linen, bathing her, doing her laundry and cleaning her room among other things. I was away for several months and when I returned found her room infested, and the Pest Control company rep said the infestation was so bad they had to have been there more than 6 months! Mom had only moved in there 5 months before! ... Read more

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  • Jul 24
  • Ex Employees
  • Dismissed Employee
  • 54

I was terminated from my job at Emeritus of Towson. I have constantly complained to my superiors about my co worker Lawrence and nothing was addressed. we have had arguments regarding the housekeeping duties and he constantly called me names. I wrote to the AED and she never called us into the office to talk about the issues. He played around on the job, danced in the hallways and never was... Read more

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  • Mar 26
  • Health and Beauty
  • Kirkland, Washington
  • Senior Services
  • 1
  • 1
  • 82

1. They employ a cook who not only has a big ego but changes menu down to the last second. Of course, this irates the caregivers and residents. And he calls plain shredded cabbage with croutons, "salad"? Everybody in the community agrees that he is one terrible cook. Surprisingly, he is still employed with the company. 2. RCD plays favoritism producing a self-appointed, "weekend manager" (eh?)... Read more

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  • Oct 17, 2013
  • Health and Beauty
  • Rio Rancho, New Mexico
  • Assisted Living Facility
  • 3
  • 3
  • 130

I could write a book on this place and it would be a horror book. First off, before placing your loved one at ANY Emeritus facility you MUST watch the PBS Frontline Documentary – Life and Death in Assisted Living, http://www.pbs.org/wgbh/pages/frontline/life-and-death-in-assisted-living/ , you will soon decide that this IS NOT where you would want to place your parent, spouse, or even your... Read more

Was this review helpful? 8 6

     

  • Oct 09, 2013
  • Ex Employees
  • Assisted Living Facility
  • 159

I was a former employee at Emeritus from January 2008 threw December 2010,the residents were very nice and my Grandmother who is now deceased lived there while I worked there. However, the director, who I can only go by the Last name Payne, was so mean and very nasty to me as well as to a couple other people, I was not happy the way he treaty me, so I had to walk out. This is just how you can see... Read more

Was this review helpful? 6 4
 
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