Emeritus Complaints and Reviews

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Emeritus
Main address: 3131 Elliott Ave., Suite 500 98121 Seattle WA
(206) 298-2909, (800) 429-4828, , http://www.emeritus.com/contact/
  • 20 complaints
  • $30K claimed losses
  • $1.5K average
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  • Mar 26
  • Health and Beauty
  • Kirkland, Washington
  • Senior Services
  • 1
  • 25

1. They employ a cook who not only has a big ego but changes menu down to the last second. Of course, this irates the caregivers and residents. And he calls plain shredded cabbage with croutons, "salad"? Everybody in the community agrees that he is one terrible cook. Surprisingly, he is still employed with the company. 2. RCD plays favoritism producing a self-appointed, "weekend manager" (eh?)... Read more

Was this review helpful? 5 1

  • Oct 17, 2013
  • Health and Beauty
  • Rio Rancho, New Mexico
  • Assisted Living Facility
  • 3
  • 81

I could write a book on this place and it would be a horror book. First off, before placing your loved one at ANY Emeritus facility you MUST watch the PBS Frontline Documentary – Life and Death in Assisted Living, http://www.pbs.org/wgbh/pages/frontline/life-and-death-in-assisted-living/ , you will soon decide that this IS NOT where you would want to place your parent, spouse, or even your... Read more

Was this review helpful? 6 6

  • Oct 09, 2013
  • Ex Employees
  • Assisted Living Facility
  • 115

I was a former employee at Emeritus from January 2008 threw December 2010,the residents were very nice and my Grandmother who is now deceased lived there while I worked there. However, the director, who I can only go by the Last name Payne, was so mean and very nasty to me as well as to a couple other people, I was not happy the way he treaty me, so I had to walk out. This is just how you can see... Read more

Was this review helpful? 6 4

  • Sep 07, 2013
  • Ex Employees
  • Mason, Ohio
  • Ex Employee Experience
  • 4
  • 121

I worked for Emeritus for 8 months. The residents and the other resident assistants I worked with were great. I loved working with the residents for the most part. Of course some days were better than others. However, it quickly became apparent that the upper management were only there for themselves and the money. On a daily basis there were nasty remarks made to me and other RA's. We were... Read more

Was this review helpful? 8 0

  • Aug 06, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Assisted Living
  • 108

Alzheimers/Dementia facility in Muskogee, OK is infested with lice for close to 2 months. Improper procedures are being done w/unknowledgable staff (which is always understaffed). No notification to visitors of the infestation so they are sitting in same chairs as those infected w/blankets left on them. Since classified as "assisted living" they avoid the majority of the health regulations. ... Read more

Was this review helpful? 8 0

  • Jul 14, 2013
  • Ex Employees
  • Health Care Facility
  • 159

I loved my job working with the Seniors. They are suppose to be what this industry is about. I left because I felt as if I was being pushed to fleece the senior citizens. As a Business Office Director, I was ok with collecting the agreed upon rent from the residents. Where my morals conflicted with theirs is when I had to issue an eviction notice to a resident when we knew that the money was... Read more

Was this review helpful? 14 10

  • Jun 15, 2013
  • Health and Beauty
  • Glendale, California
  • Medication
  • 2
  • 184

The facility failed to provide very important medication for a disable person. Someone has to investigate, this is an ongoing situation. Each employee tells different story when we called to solve this issue. And if they don't have an answer they hang up the phone on you. This is the way they solve their problems. My family pays around $3000. 00 a month just to have e basic need to be provided.... Read more

Was this review helpful? 6 2

  • Jun 07, 2013
  • Ex Employees
  • Eugene, Oregon
  • Ex Employee
  • 165

Being a former employee of this criminal organization,I can honestly say never put Anyone you care about in these facilities. Alpine Springs new ED is a tyrant test named Renee. Renee likes to hire friends only for her management positions A bove the executive director is "horse woman" regional director Missy Mccallister. Missy is another tyrant ***,who doesn't give a *** about any resident or... Read more

Was this review helpful? 8 0

  • May 25, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Elder Care
  • 3
  • 218

My cousin was an alzheimer patient at the Emeritus at St. Augustine (Fla) facility. She passed away on February 28, 2013. Three days prior to her death (February 25th), I had submitted a payment for the month of March, 2013, as follows: SCU Rent Companion - $2654; SCU-Services Level 5 - $1550; and, "Other" - $18.04; for a total of $4222.04. On March 29th a reimbursement check from Emeritus... Read more

Was this review helpful? 12 1

  • May 03, 2013
  • Health and Beauty
  • Assisted Living Facility
  • 233

I have found the facility my Dad to be at run strictly by the CNAs/Medical technicians/Pill poppers. Dad is not getting the assistance he needs for walking, and bathing and he is only getting week and has skin break down. When questioning care, blatantly been lied to by what they call "Executive Directors". Typical facility which does as least possible, and charges an arm and a leg. May karma... Read more

Was this review helpful? 10 0
 
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